Terms of Service

Welcome to Astrologer Shiv Kumar. By accessing our website and using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing and using the services provided by Astrologer Shiv Kumar ("we," "us," or "our"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

We provide Vedic astrology consultation services including but not limited to:

• Horoscope and birth chart readings
• Kundali analysis and matching
• Love and relationship guidance
• Career and business consultations
• Vashikaran and spiritual remedies
• Black magic removal and protection
• Gemstone and Vastu consultations

3. Nature of Services

Important Disclaimer:

• Our services are based on ancient Vedic astrology principles and spiritual practices
• Astrological guidance is for informational and spiritual purposes only
• Results may vary based on individual circumstances and karmic factors
• We do not guarantee specific outcomes or results
• Our services are not a substitute for professional medical, legal, or financial advice
• You should consult appropriate professionals for medical, legal, or financial matters

4. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information for consultations
• Be at least 18 years of age or have parental consent
• Use our services for lawful purposes only
• Not misuse or abuse our services or staff
• Respect the confidentiality of remedies and guidance provided
• Not share, reproduce, or distribute our proprietary content without permission
• Make timely payments for services rendered

5. Booking and Appointments

• Booking Confirmation: All bookings must be confirmed via phone, WhatsApp, or our booking system
• Appointment Times: Please be available at the scheduled time. Late arrivals may result in shortened sessions
• Rescheduling: Requests to reschedule must be made at least 24 hours in advance
• Cancellations: Cancellations made less than 24 hours before the appointment may not be eligible for refunds
• No-Shows: Failure to attend a scheduled appointment without notice will result in forfeiture of payment

6. Payment Terms

• Payment Methods: We accept payments via bank transfer, UPI, and other specified methods
• Pricing: Service prices are subject to change. Current prices will be communicated at the time of booking
• Payment Timing: Payment may be required in advance or at the time of consultation
• Currency: All prices are in Indian Rupees (INR) unless otherwise specified
• Receipts: Payment receipts will be provided upon request

7. Refund Policy

• Service Satisfaction: We strive for complete client satisfaction. If you are unsatisfied with our service, please contact us within 7 days
• Refund Eligibility: Refunds are considered on a case-by-case basis for services not rendered or technical issues on our end
• Non-Refundable: Completed consultations, remedies already provided, and no-show appointments are non-refundable
• Processing Time: Approved refunds will be processed within 7-14 business days

8. Confidentiality

We maintain strict confidentiality of all client information and consultations. Your personal details, birth information, and consultation content will not be shared with third parties except as required by law or with your explicit consent. Please refer to our Privacy Policy for detailed information.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Astrologer Shiv Kumar and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services
• We do not guarantee specific results or outcomes from astrological guidance
• You use our services at your own risk and discretion
• Our total liability shall not exceed the amount paid for the specific service in question
• We are not responsible for decisions made based on astrological guidance

11. Ethical Practices

We are committed to ethical practices in all our services. All vashikaran, spiritual remedies, and astrological guidance are provided with positive intent and in accordance with Vedic principles. We do not engage in practices intended to harm others or violate free will.

12. Testimonials and Reviews

By providing a testimonial or review, you grant us permission to use your feedback (with or without your name) in our marketing materials. We may edit testimonials for length and clarity while maintaining the original meaning.

13. Communication

By using our services, you consent to receive communications from us via email, phone, WhatsApp, or SMS regarding your appointments, follow-ups, and promotional offers. You may opt out of promotional communications at any time.

14. Prohibited Uses

You may not use our services to:

• Harm, harass, or threaten others
• Violate any laws or regulations
• Impersonate others or provide false information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website or services
• Collect or harvest information about other users

15. Termination

We reserve the right to refuse service, terminate accounts, or cancel bookings at our discretion, particularly in cases of abusive behavior, fraudulent activity, or violation of these terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in India.

17. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

18. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Astrologer Shiv Kumar regarding the use of our services.

20. Contact Information

If you have any questions about these Terms of Service, please contact us: